The California EDD Paid Family Leave phone tree is like a choose your own adventure book, where almost every option leaves you with no option to contact a human. This can be frustrating. But you can reach a human if you know the right buttons to press!

Here is how to reach a human:

• Call the EDD Paid Family Leave number at 877-238-4373.

• Press '1' for "benefit information."

• Follow the prompts to enter your SSN, zip code, date of birth, and weekly benefit amount.

• The computer will read you an automated list of information about your claim.

The computer will then read a list of prompts. Wait!! After the computer asks if you want to go back to the main menu it will say "press 0 to speak to a human." Press 0 and then wait and you should get a human!

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